Terms of Service

§1General provisions

1. These Terms set out the rules for using the Restrikt service available at restrikt.eu and sankcje.exportsy.pl (hereinafter: the „Service").
2. The service provider and owner of the Service, operated under the Restrikt brand, is Custom Service, ul. Bielska 107, 32-652 Bulowice, Poland, NIP: 5492373228, REGON: 528250567 (hereinafter: the „Service Provider").
3. Using the Service means acceptance of these Terms.
4. Contact with the Service Provider: kontakt@exportsy.pl.

§2Scope and nature of the service

1. The Service provides a tool for checking whether a product CN code is subject to EU sanctions (regimes: Russia, Regulation 833/2014, and Belarus, Regulation 765/2006), together with information on the annex, legal basis, exemptions, the version date and a reference to EUR-Lex.
2. The Service also provides a programming interface (API) and paid features (including a PDF report, bulk checking of codes, history, alerts) on the terms described in the API documentation and in the pricing.
3. Using the basic check does not require registration or creating an account.

§3Technical requirements

Using the Service requires a device with internet access and a current web browser (Chrome, Firefox, Safari, Edge) with JavaScript enabled.

§4Rules of use

1. The User undertakes to use the Service in accordance with the law and these Terms.
2. It is prohibited to take actions that disrupt the operation of the Service, including automated data retrieval (scraping) outside the provided API and exceeding the request limits.
3. The Service Provider may restrict or block access to the Service in the event of a breach of the Terms or actions that threaten security.

§5Sign-up for materials and updates

1. The Service allows you to sign up for free materials and updates concerning EU sanctions and changes in the regulations, by providing an email address.
2. Signing up is voluntary and requires consent to receive messages. Consent can be withdrawn at any time (the „unsubscribe" link in the message).
3. The rules for processing data are described in the Privacy Policy.

§6Intellectual property

1. The rights to the Service, its code, interface, graphics, texts and the name „Restrikt" belong to the Service Provider.
2. The content of the Service may be used solely for personal use. Copying and distribution for commercial purposes requires the consent of the Service Provider.

§7Disclaimer of liability

1. The Service is an informational tool. The results do not constitute legal or customs advice and do not replace analysis of the content of EU regulations and the decisions of customs authorities. The text of the legal act available on EUR-Lex is binding.
2. A „no match" result does not mean that trade in a given product is allowed. Ultimate responsibility for the compliance of a transaction with sanctions, including verification of the recipient and the country of destination, rests with the entrepreneur.
3. The Service Provider makes efforts to keep the data current and correct, but does not guarantee the absence of errors or continuous availability of the Service and is not liable for decisions taken on the basis of the results.

§8Complaints

1. Remarks and complaints regarding the operation of the Service can be reported to kontakt@exportsy.pl.
2. The Service Provider examines reports within 14 days and informs of the outcome electronically.

§9Payments, subscription and invoices

1. Paid features (the Pro and Team plans) are provided on a subscription basis, as a monthly billed plan, in accordance with the pricing available in the Service.
2. Prices stated in the pricing are gross prices and include VAT. For EU businesses with a valid VAT number, the reverse-charge mechanism applies.
3. Payments are handled by the external operator Stripe Payments Europe. The subscription renews automatically for subsequent billing periods until it is cancelled.
4. The User may cancel the subscription at any time in their account. Cancellation takes effect at the end of the paid billing period, without a refund for the current period, unless mandatory provisions of law state otherwise.
5. A VAT invoice is issued for each payment and made available electronically. To issue an invoice with business details, a VAT (NIP) number must be provided before payment.

§10Right of withdrawal

1. A consumer, as well as a natural person entering into a contract directly related to their business activity where the contract is not of a professional nature for that person, has the right to withdraw from the contract within 14 days without giving a reason.
2. Paid features constitute digital content or a digital service supplied immediately. By starting to use the paid features before the withdrawal period expires, the User consents to immediate performance and acknowledges the loss of the right of withdrawal (Article 38 of the Polish Consumer Rights Act).
3. A withdrawal statement, where applicable, may be submitted to kontakt@exportsy.pl.

§11Final provisions

1. The Service Provider reserves the right to amend the Terms for important reasons. The current version is available at restrikt.eu/regulamin.
2. In matters not regulated herein, the provisions of Polish law apply, in particular the Civil Code and the Consumer Rights Act.
3. A consumer may use out-of-court methods of handling complaints and pursuing claims, including the European Commission ODR platform.